What We Collect: Account details, payment info, usage data, and communications.
How We Use It: To deliver courses, personalize learning, and improve services.
Your Rights: Access, correct, delete data, or opt out of marketing. EU/EEA and California users have enhanced rights.
Security: Encryption, audits, and strict third-party safeguards.
No Data Sales: We never sell your information.
Contact Us: Questions? Reach out at [roading2french@gmail.com]. [Full policy below.]
1. Introduction
FrenchClasse.com (“we,” “us,” or “our”) is committed to protecting the privacy of users (“you” or “your”) of our online French teaching platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information in compliance with applicable laws, including the General Data Protection Regulation (GDPR) (EU/EEA) and the California Consumer Privacy Act (CCPA). By using our website, you consent to the practices described herein.
2. Information We Collect
A. Personal Information You Provide
Account Registration: Name, email address, username, password, billing address, and payment details (processed securely via third-party processors like Stripe/PayPal).
User Content: Course progress, assignments, and communications (e.g., messages to instructors).
Voluntary Data: Feedback, survey responses, or promotional opt-ins.
B. Automatically Collected Information
Technical Data: IP address, device type, browser, operating system, and usage patterns (e.g., pages visited, session duration).
Cookies and Tracking Technologies: We use cookies, pixels, and similar tools (see Section 8 for details).
C. Sensitive Data
We do not intentionally collect sensitive data (e.g., racial/ethnic origin, health information) unless voluntarily provided (e.g., accessibility requests).
3. Legal Basis for Processing (GDPR)
We process personal data under the following lawful bases:
- Performance of a Contract: To fulfill services you request (e.g., course access).
- Consent: For marketing emails or non-essential cookies (withdrawable at any time).
- Legitimate Interests: To improve our services, prevent fraud, or ensure security.
- Legal Obligations: To comply with tax, accounting, or regulatory requirements.
4. How We Use Your Information
Deliver and personalize courses, process payments, and communicate updates.
Respond to inquiries and provide customer support.
Send promotional emails (with opt-out options).
Analyze website performance and user behavior.
Comply with legal obligations and enforce our Terms of Service.
5. Data Sharing and Third Parties
We share data only as necessary with:
- Payment Processors: Stripe, PayPal (PCI-DSS compliant).
- Email Services: Mailchimp or similar providers for transactional/marketing emails.
- Analytics Tools: Google Analytics (anonymized data where possible).
- Legal Authorities: If required by law or to protect our rights.
International Transfers: Data may be transferred outside the EU/EEA. We ensure safeguards such as Standard Contractual Clauses (SCCs) or adequacy decisions
6. Data Retention
We retain your data:
- As long as your account is active or needed to provide services.
- For legal/accounting obligations (e.g., transaction records for 7 years).
- Aggregated/anonymized data may be retained indefinitely.
7. Your Rights (GDPR & CCPA)
A. GDPR Rights (EU/EEA Users)
- Access, correct, or delete your data.
- Restrict or object to processing.
- Data portability.
- Withdraw consent (e.g., unsubscribe from emails)
B. CCPA Rights (California Residents)
- Know categories of personal information collected, used, disclosed, or sold.
- Request deletion (subject to exceptions).
- Opt-out of “sales” of personal information (we do not sell data but clarify cookie use).
- Non-discrimination for exercising rights.
To Exercise Rights: Submit a verifiable request via [Insert Contact Method]. We will respond within 30 days.
8. Cookies and Tracking Technologies
- Essential Cookies: Necessary for site functionality (e.g., login).
- Analytics/Advertising Cookies: Optional; used to improve services and display ads (manage via cookie banner).
- Third-Party Cookies: Governed by respective providers’ policies (e.g., Google, Facebook).
9. Children’s Privacy
We do not knowingly collect data from users under 16 (GDPR) or 13 (COPPA). Parents/guardians may contact us to delete unintentionally collected data.
10. Security Measures
We implement technical and organizational safeguards, including:
- Encryption (SSL/TLS for data transmission).
- Regular security audits.
- Restricted access to personal data.
11. Third-Party Links
Our site may link to external websites (e.g., educational resources). We are not responsible for their privacy practices.
12. Changes to This Policy
Updates will be posted here with a revised effective date. Material changes will be notified via email or site banner.
13. Contact Us
For questions, requests, or to designate a GDPR representative (Article 27):
- Email: roading2french@gmail.com
- What We Collect: Account details, payment info, usage data, and communications.
- How We Use It: To deliver courses, personalize learning, and improve services.
- Your Rights: Access, correct, delete data, or opt out of marketing. EU/EEA and California users have enhanced rights.
- Security: Encryption, audits, and strict third-party safeguards.
- No Data Sales: We never sell your information.